Delivery & Shipping

We ship our products with the shipping service provider DHL.
Within DE & AT, shipping costs 5.90€. From a purchase value above
99€ we ship free of charge throughout Europe.

For international shipping, please refer to the information from
the following overview.

DE & ATEuropeZone 1Zone 2Zone 3
up to 5 kg€ 5.90€ 15,90€ 20€ 39€ 49
up to 10 kg€ 35€ 49€ 79
up to 20 kg€ 50€ 79€ 159
up to 30 kg€ 65€ 119€ 199

Zone 1 Liechtenstein, Macedonia, Montenegro, Moldova, Albania,
Andorra, Belarus, Bosnia and Herzegovina, Iceland, Norway, San
Marino, Serbia, Ukraine, Vatican City

Zone 2 USA, Israel, Egypt, Algeria, Russian Federation, Syria,
Arab Republic, Georgia, Israel, Morocco, Russian Federation,
Tunisia, Turkey, China, Japan, South Korea, Lebanon,

Zone 3 Australia, New Zealand, India, Mexico, United Arab Emirates
Singapore, Thailand, South Africa, Iran, Indonesia, Vietnam,
Guatemala, Kazakhstan, Bangladesh, Nigeria, Angola, Armenia,
Azerbaijan, Bahamas, Bahrain, Costa Rica, Dominican Republic,
Ghana, Haiti, Honduras, Jamaica, Cameroon, Qatar, Kenya, Cuba, Kuwait,
Maldives, Myanmar, Namibia, Panama, Saudi Arabia, Sri Lanka

Please note that for deliveries to countries outside the EU,
import taxes and customs clearance that you bear as a customer
to have to.

Shipping Partners & Delivery Time
Austria: DHL ( 1 – 2 business days)
Europe: DHL ( 3 – 10 business days)
Outside Europe: DHL Premium ( 5 – 22 business days)

Return:
Ordered goods may be ordered within 14 days of receipt without specification
sent back to Frida Grey for reasons. The immediate
Costs of return shall be borne by the buyer. For further questions don’t hesitate to ask.
We will be happy to help you at any time.

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